Your Local Imaan Pharmacy

Your local pharmacy is the place to go to get any prescription medicines and clinical advice for minor health concerns, but we do a lot more than that. Learn more about our Pharmacy Services below:

As well as helping with common illnesses – like sore throats, coughs, colds, tummy troubles and aches and pains – our local pharmacy teams can also help with stopping smoking, cutting down on alcohol, advice on safe sex and emergency contraception.

All Imaan pharmacies have consultation rooms for private conversations. Your pharmacist can also talk to you confidentially without anything being noted in your medical records, which some people may prefer.

What Pharmacy Services does Imaan Offer?

Imaan Pharmacy offers a different range of services, speak to your local team to see what is available in your area.

Imaan Pharmacy provides the following pharmacy services:

  • Dispensing
  • Repeat dispensing
  • Disposal of unwanted or out-of-date medicines
  • Advice on treatment of minor health concerns and healthy living

Other Pharmacy services that may be available from your local Imaan Pharmacy

Advice on alcohol consumption

Realising you have a problem with alcohol is the first big step to getting help.

You may need help if:

  • you often feel the need to have a drink
  • you get into trouble because of your drinking
  • other people warn you about how much you’re drinking
  • you think your drinking is causing you problems

A good place to start is with your Pharmacist. Try to be accurate and honest about how much you drink and any problems it may be causing you.

If you have become dependent on alcohol, you will have found it difficult to fully control your drinking in some way.

So you’ll probably need some help either to cut down and control your drinking or stop completely and also some plans to maintain the improvement after that.

Chlamydia screening and treatment service
The only way to find out if you have chlamydia is to get tested. You can get tested whether or not you have symptoms.If you live in England, you’re under 25 and you’re sexually active, it is recommended that you get tested every year or when you change sexual partner, as you’re more likely to catch chlamydia.

What does the chlamydia test involve?

The recommended tests for chlamydia are simple, painless and generally very reliable.

They involve sending a sample of cells to a laboratory for analysis. You don’t necessarily have to be examined by a doctor or nurse first and can often collect the sample yourself.

There are two main ways the sample can be collected:

  • using a swab – a small cotton bud is gently wiped over the area that might be infected, such as inside the vagina or inside the anus
  • urinating into a container – this should ideally be done after at least one or two hours since you last urinated

Men will usually be asked to provide a urine sample, while women will usually be asked to either swab inside their vagina or provide a urine sample.

The results will normally be available after 7 to 10 days. If there’s a high chance you have chlamydia – for example, you have symptoms of the infection or your partner has been diagnosed with it and you’ve had unprotected sex with them – you might start treatment before you get your results.

Read more about treating chlamydia.

When should I get tested?

Don’t delay getting tested if you think you might have chlamydia. Being diagnosed and treated as soon as possible will reduce your risk of developing any serious complications of chlamydia.

You can get a chlamydia test at any time, although you might be advised to repeat the test later on if it was less than two weeks since you had sex as the infection might not always be found in the early stages.

You should consider getting tested for chlamydia if:

  • you or your partner have any symptoms of chlamydia
  • you’ve had unprotected sex with a new partner
  • a condom splits while you’ve having sex
  • you or your partner have had unprotected sex with other people
  • you think you could have a sexually transmitted infection (STI)
  • a sexual partner tells you they have an STI
  • you’re pregnant or planning a pregnancy

If you’re under 25 years of age and sexually active, getting tested every year or when you change sexual partner is recommended because you’re more likely to catch chlamydia.

If you have chlamydia, you also should be offered another test around three months after being treated. This is because young adults who test positive for chlamydia are at increased risk of catching it again.

Where can I get a chlamydia test?

You can get a free, confidential chlamydia test at your local pharmacy.

Condom supply service

What Protection do Condoms Provide?

A condom is the only kind of contraception that can prevent pregnancy and protect against contracting sexually transmitted infections (STIs) including chlamydia, HIV and gonorrhoea. Both male and female condoms are made with the express purpose of stopping male semen from penetrating the woman’s uterus and making contact with an egg – this is known as a ‘barrier’ contraception and is 98% effective at preventing pregnancy. Condoms are made out of latex, a type of rubber. Those with an allergy to latex can use an option like polyurethane, polyisoprene or lambskin to get the same level of protection without the discomfort. 

Care Must be Taken when Being Used.

If you are trying to avoid unintended pregnancy, take extra care when removing your condom from the packet and when you are putting it on. Even the slightest of tears and rips can break the condom and lead to semen entering the vagina. 

What Services do we Offer?

Help to protect your sexual health with our condom supply service. With a large number of types and sizes on the market, choosing the correct condoms can be daunting. Our in-store selection is designed to be as simple and reliable as possible. 

Be mindful of the quantity you are likely to use and the expiry date of condoms, so you can choose a condom that suits your needs. If your condom has split during sex and contact has been made between you and your partner, then emergency contraception should be taken as soon as possible.

Emergency hormonal contraception service

Emergency contraception (morning after pill, IUD)

Emergency contraception can prevent pregnancy after unprotected sex or if the contraception you have used has failed – for example, a condom has split or you have missed a pill.

There are 2 types of emergency contraception:

  • the emergency contraceptive pill – Levonelle or ellaOne (the “morning after” pill)
  • the intrauterine device (IUD or coil)

Ask your local Pharmacist for more details.

Emergency supply of prescription medicines

Emergency Supply of Prescription Medicines

As your local community pharmacy, we have a duty of care to our patients. We can supply prescription-only medicine (POMs) without a prescription if one of our patients is in urgent need of the medicine or if a prescriber recommends their patient to us. 

The medicine that you require must have been prescribed by a health care professional registered in the UK; a doctor, independent prescriber, dentist or medical practitioner. There are a series of conditions that must be met before the medication can be supplied. We will conduct a consultation to ensure the supply of your medication fulfils the category of an emergency supply.

Is the Service Free?

Note, this is a private service that isn’t funded by the NHS. The cost will vary depending on the medicine and the amount that is required. We can refuse an emergency supply if your need isn’t really necessary or serious. In such cases, we will provide you with advice on how to access medical care, or we may refer you to another pharmacy or local GP. Call our pharmacy for more details.

Flu vaccination service

The flu jab

Flu vaccination is available every year on the NHS to help protect adults and children at risk of flu and its complications.

Flu can be unpleasant, but if you are otherwise healthy it will usually clear up on its own within a week.

However, flu can be more severe in certain people, such as:

  • anyone aged 65 and over
  • pregnant women
  • children and adults with an underlying health condition (such as long-term heart or respiratory disease)
  • children and adults with weakened immune systems

Anyone in these risk groups is more likely to develop potentially serious complications of flu, such as pneumonia (a lung infection), so it’s recommended that they have a flu vaccine every year to protect them.

The injected flu vaccine is offered free on the NHS annually to:

  • adults over the age of 18 at risk of flu (including everyone aged 65 and over)
  • pregnant women
  • children aged 6 months to 2 years at risk of flu

Find out more about who should have the flu jab.

Where to get the flu jab

All your local Imaan Pharmacies will be stocking flu jabs. If you would like to book please contact your local branch.

Independent prescribing by pharmacists – some pharmacists can now prescribe prescription-only medicines for certain medical conditions

What is Independent Prescribing?

Registered under the regulatory body GPhC, pharmacist independent prescribers are solely accountable for the evaluation of a patient’s health with previously diagnosed conditions or to diagnose new conditions; as well as for decisions relating to the prescription of medication required to help and support the issues they have found. 

Independent prescribing by pharmacists is very common today. There are many services currently offered in General Practice and hospitals delivered by pharmacist independent prescribers. A number of community pharmacies are also employing the skilled services of pharmacist independent prescribers. Our pharmacist independent prescribers use their initiative and have a vast knowledge of medical conditions and practices to:

  • assess and evaluate your health
  • provide impartial advice to help you manage your condition effectively
  • make clinical decisions, including prescribing medication
  • make referrals to specialists for specific issues

Your Relationship with an Independent Prescriber

A good relationship between a patient and the pharmacist independent prescriber is important. Continuing to visit the same practitioner allows for a better understanding of your regular health patterns and makes symptom spotting far easier. Clinical records will be made of all prescriptions, referrals and recommendations ensuring that all information will be up to date and easily amendable if issues or prescriptions change.

What Happens Next?

Our pharmacist independent prescriber will offer you a detailed consultation which will include taking a history, a number of clinical observations and clinical examinations. This will form the bulk of your assessment. Once complete, they may decide it is appropriate to prescribe you a course of medication for the condition that has been determined. They may alternatively decide that you need a referral to your GP or more urgently, the hospital.

Our pharmacist independent prescribers are able to offer their services for a number of acute urgent care conditions and also a number of long term chronic conditions (conditions apply).

Minor ailment service

Minor ailments and common conditions your pharmacy can help with

Every year, millions of us visit our GP with minor health problems that a local pharmacy could help with.By visiting your pharmacy instead of your GP, you could save yourself time and trouble – no need to book an appointment, just walk in. This also means your GP can focus on treating people who are sicker than you.Pharmacists can help recognise and treat many common illnesses. They can give advice and where appropriate, recommend over-the-counter medicines that could help clear up the problem.If they think you need to see a GP for your illness, they will advise you to do that.
Needle and syringe exchange service

What is the Needle and Syringe Exchange Service?

The Needle and Syringe Exchange Service is a free, impartial and confidential service provided to those who regularly inject drugs. Exchanging used needles and syringes reduces your chances of contracting deadly viruses and diseases.

This scheme is important as it helps those who use injectable drugs to stay as safe as possible.

What does the Service Provide?

Under the service, those willing to take the first step will be provided with free access to new, sterilised needle and syringe packets. Users can also dispose of their used needles and syringes to the pharmacy in a hygienic and safe manner.

What Diseases are Commonly Found in Used Needles and Syringes?

Most diseases and infections caught from needles and syringes are bloodborne. They are contracted by the blood to blood contact you’d expect from the instruments being shared.

Common diseases that can be contracted are:

  • Hepatitis B (HBV)
  • Hepatitis C (HCV)
  • Human immunodeficiency virus (HIV)

What we will do to Help

We will help you to dispose of any dangerous needles and syringes and provide you with new and sterile equipment. We will discuss your issues in an impartial and private manner and offer our full support if you choose to go ahead with further action to stop your usage.

New medicine service

About the New Medicine Service (NMS)

If you’re prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a free scheme called the New Medicine Service (NMS).

People often have problems when they start a new medicine. As part of the scheme, the pharmacist will support you over several weeks to use the medicine safely and to best effect.

The service is only available to people using certain medicines. In some cases where there’s a problem and a solution can’t be found between you and the pharmacist, you’ll be referred back to your doctor.

How will I know if I’m eligible?

The service is only available for people living in England, and only for those who have been prescribed a new medicine for the conditions listed:

How do I join the scheme?

When you take your new prescription to your local pharmacy, ask the pharmacist if you can take part in the service.

How does the new service work?

Start your medicine

You can talk to the pharmacist when you first start taking your medicine and ask any questions you may have about it. For example, you might want to know about side effects or how you can fit your treatment around your lifestyle.

Your second appointment

You’ll have a follow-up appointment two weeks later, when you and your pharmacist can talk about any issues you might have experienced with the medicine. For example, if you’re not taking it regularly or are finding a tablet hard to swallow, your pharmacist can help you get back on track and work with you to find solutions to any issues.

Your third appointment

You will have your last appointment a fortnight later, when you can catch up with your pharmacist again to see how you’re getting on. The service then ends, but your pharmacist will always talk to you about your medicines when you need help.

Do I have to talk about my medicines over the counter in the pharmacy?

Any pharmacist providing the New Medicine Service must have a private consultation area. This is a separate room where you can’t be overheard, and around 85% of pharmacies have one. All the discussions with your pharmacist can take place in person or by phone.

How long will each appointment take?

The appointments are designed to fit around you, but a typical consultation will take around 10-15 minutes.

Do I have to pay?

No. This service is free through the NHS

Stop smoking service

Trying to quit your smoking habit doesn’t need to be done alone. Help is important to keep you on track to ensure you achieve your goal of being smoke-free. As part of the NHS Public Health initiative, the smoking cessation service is a free support platform for those who are finally ready to quit.

Why Smoking Cessation Support is Important:

Those attempting to stop smoking may use self-control and determination to cut down. This sometimes alone may not be enough to stop altogether as cravings will slowly start to set in as nicotine withdrawal can be difficult to manage. Don’t give up! You can help us use that restraint and willpower to quit smoking.

If you are quitting smoking due to health concerns, then you may already know the risks that are associated with the chemicals and nicotine found inside them. Some of the more dangerous and life-threatening illness and diseases that can be caused by smoking includes:

  • Several cancers, notably lung cancer, oesophageal cancer and mouth cancer
  • Cardiovascular issues like heart disease and heart attacks
  • Increases in strokes
  • Damage to blood circulation
  • Impotence

If you are pregnant, then smoking can lead to:

  • Miscarriage
  • Stillbirth
  • Your baby being born underweight

Not only does smoking affect the individual, but second-hand smoke can also harm your family or friends. The likelihood of developing dangerous cancers and heart attacks increases by roughly 25% in those exposed to daily smoking inhalation. Children and teenagers are more susceptible to developing respiratory issues like asthma and meningitis if they are exposed daily. 

Our professional pharmacists can sign you up for the smoking cessation service and provide you with impartial advice and support.

  • Access to comprehensive, 1 to 1 support with a qualified stop smoking adviser
  • Access to a group environment if you prefer to share with those in a similar situation to you
  • Access to nicotine replacement therapy, available on prescription
  • Advice on the best technique to get the most out of your product
  • Phone and E-mail support if you need someone to talk to
NHS Health Check – blood pressure, cholesterol or blood glucose testing

What is an NHS Health Check?

The NHS Health Check is a health check-up for adults in England aged 40-74. It’s designed to spot early signs of stroke, kidney disease, heart disease, type 2 diabetes or dementia. As we get older, we have a higher risk of developing one of these conditions. An NHS Health Check helps find ways to lower this risk.

Weight management service

We offer the Lipotrim Weight loss scheme to help you manage your diet and weight loss.

Lipotrim is a nutrient complete, very low-calorie food formula which meets all the necessary criteria for reliable and safe weight loss. It is a total food replacement programme developed in the UK by qualified nutritionists and experts in weight management.

The Lipotrim total food replacement programme is only offered by weight management trained healthcare professionals. It is not available online.

You stop eating all conventional foods and replace them with the nutritionally complete formula foods.

By maximizing the calorie gap, whilst still maintaining nutritional health, the body draws on its reserves of sugar and excess fat to meet the body’s energy requirements. This happens regardless of the calories required by each individual. Lipotrim is, therefore, an excellent diet choice whether you are highly active or sedentary.

You are not living on a reduced amount of calories, just changing the source of calories. You will feel comfortable, healthy and ultimately in control.

You should aim to consume a minimum of 2 to 4 litres of water, plus optional black tea and black coffee only.

If you are compliant on Lipotrim you can expect to lose approximately 1 stone per month (females) and 1.5 stone per month (males), though individual weight loss results may vary.

Supervised consumption of prescribed medicines

Why is Supervised Consumption of Prescribed Medicines important?

When a pharmacist or GP prescribes a patient their medication, the prescriber has a duty of care to their patients. Safety of the patient is a necessity when they’re consuming medication that is considered high-risk. Drug misuse has been and continues to be a prominent issue facing the health of the general public. This extends to medication prescriptions too. If supervision is provided for those who need it, then it can drastically reduce the risk of harm to the individual, their family and the local community.

Pharmacist’s role in Supervised Consumption of Prescribed Medicines:

Our pharmacists ensure the supply of medicines to patients is accurate and is clinically appropriate. In some cases, prescribers request that the administration of the medication is also supervised.

Drug dependency

Our pharmacists will work closely with those who take illegal drugs through the supervised consumption of prescribed medicines service. They will do this with the dispensing of substitute drugs – for instance, methadone, buprenorphine and suboxone – that allow the user to detox and gradually withdraw from their dependency. Pharmacists will monitor and support those under the supervised consumption service, so they are getting the best use out of their medication.

Medication that isn’t dependency-based

If the medication you are receiving under your prescription isn’t dependency related, but still placed under supervised consumption by your GP or prescriber, then you will be offered impartial and professional advice during your supervision meetings to make sure you are consuming the medication correctly. If you feel that you require extra support, your pharmacist can refer you to a specialist carer or your GP.