Prescription Services

Our pharmacists are trained experts in managing minor illnesses and using medicines safely. They can advise you on the safe use of prescription and over-the-counter medicines. Getting your prescription has never been easier with our prescription services.

Our pharmacy technicians can help with things like inhaler technique or help you understand the correct dose of a new medicine and how often you need to take it. Continue reading to find out more about our Prescription Services.

If you get regular prescriptions, the Electronic Prescription Service (EPS) may be able to save you time by avoiding unnecessary trips to your GP. EPS makes it possible for your prescriptions to be sent electronically to the pharmacy or dispenser of your choice. Choosing a pharmacy or dispensing appliance contractor to process your EPS prescription is called nomination.

This means you’ll no longer have to collect a paper repeat prescription from your GP practice – instead, you can go straight to the nominated pharmacy or dispensing appliance contractor to pick up your medicines or medical appliances. Because your pharmacist has already received your electronic prescription, they may be able to prepare your items in advance, so you just have to pick it up with no extra time to wait.

You may be able to order or cancel your repeat prescriptions online if your GP practice offers a GP online service. Check with your GP practice to find out how you can register for an account. For more detailed information, download the EPS patient information leaflet (PDF, 52.8kb). Or watch What is EPS? on the EPS YouTube channel.

In the future, EPS will become the default option for the prescribing, dispensing and reimbursement of prescriptions in primary care in England. More information about this will be available soon.

If you’re regularly prescribed the same medicine, your pharmacist can offer you an array of Prescription Services. You can manage your repeat prescriptions through the Electronic Prescription Service. This means fewer trips to the GP just to get another prescription.

If you have a long-term medical condition that is stable, your GP may give you a repeat prescription that’s valid for up to a year. Your pharmacist can supply your medicine at regular intervals so you don’t have to keep going to your GP. Let your pharmacist know if you are having any problems or side effects, and they can let your GP know.

If you’re prescribed a medicine to treat a long-term condition for the first time, you may be able to get extra help and advice about your medicine from your local pharmacist through a free scheme called the New Medicine Service (NMS).

People often have problems when they start a new medicine. As part of the scheme, the pharmacist will support you over several weeks to use the medicine safely and to best effect. The service is only available to people using certain medicines. In some cases where there’s a problem and a solution can’t be found between you and the pharmacist, you’ll be referred back to your doctor.

For example, if you are prescribed an anticoagulant (a blood-thinning medicine) or a medicine to treat asthma, chronic obstructive pulmonary disease (COPD), type 2 diabetes or high blood pressure for the first time, you can get extra help and advice about your medicine from your local pharmacist through the New Medicine Service (NMS).

Don’t just take our word for it, Imaan pharmacies have had fantastic feedback regarding our services… Check out our pre-reg testimonials: