Chalkboard with "hello" written in various languages

Multilingual staff

How language barriers affect the healthcare sector:

With the UK being a multi-cultural society, languages and dialects aren’t always the same. This can make communication very difficult. Language barriers can often be problematic when attempting to determine a diagnosis and negotiating effective treatments between a patient and a healthcare practitioner.

What can multilingual staff offer the local community?

Some of our staff can communicate in two or more languages. This is very important for building a relationship between the patient and pharmacy and aids decision making when it comes to diagnosis and choice of treatment.

Our professional multilingual staff will offer advice and support on a range of topics – from minor aliments to repeat prescriptions – in a language that can be understood by the patient.